This week we will learn some new business and banking vocabulary. You can listen to some of terms at:
http://www.youtube.com/watch?v=uRxUWzgVrow&feature=player_embedded
Then do the bank terminology tests:
http://www.english-test.net/esl/learn/english/grammar/ii231/esl-test.php
http://www.english-test.net/esl/learn/english/grammar/ii232/esl-test.php#two
You can check the right answers and explanations.
In the end watch the following funny video and sum it up in a few sentences:
http://www.youtube.com/watch?v=kD6LoWljeIU&feature=player_embedded
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In that short movie a guy who came from the bike shop to Acme Bikers ,to make a complaint because he had bought six weeks ago a bike and it keeps coming apart.He tells that lady that he had an Acme Bikers before and they'd been preaty good but he thinks that there was someting wrong with his bike.She sends him to the shop but he tells her that he had already been there that is why he came to Acme Bikers because they'd sent him to the manufacturer.She is suggesting him to write a complaint and send it back to them along with the guarrantee.He arguy but she sends him away.
ReplyDeleteThe idea is that everywhere is bureaucracy.
In the first test I had answered 8 questions out of 10 correctly, but in the second test I got a better score, which is 9 from 10.
ReplyDeleteAbout the story: It shows us the problem of any customer who has the bad luck to buy a damaged product, in this case a bicycle.Trying to solve the problem he was sent from the shop to the manufacturer.
There, a lady asked for the product's guarantee and a written complaint, that dissatisfied the customer who wanted to exchange the broken bike for a good one.
I saw the movie.
ReplyDeleteIt's about a man ,a good customer, who has a problem with his bike and nobody treats him like they should.
They send him away and he remain with is bike broken,without exchanging his bike and returning his money .
The tests were helpful and i almost got them all right. Now about the Youtube video, it's an ironic use of a polite and accurate english language between a customer(an angry one in this case) and an employee. The name gives it all away. Acme is a fictional corporation that exists in several cartoons, films and TV series, most significantly in the Looney Tunes universe. It appeared in the Road Runner/Coyote cartoons, which made Acme famous for outlandish and downright dangerous products that fail catastrophically at the worst possible times. Coming back to our video, the manufacturers of the bikes are called Acme,so the guy is complaining about a new bike, in a office that is felling apart, it's under construction actually. Anyway, you got the idea! well..at least that's what i tought the commercial was about!
ReplyDeleteIn this movie is presented a man who bough a bike six weeks before, but he can't use it because is broken. He returns to the manufacturer to make a complaint, but the manufacturer send him to the store where he bought the bike.The man said that he was at the store but from there was sent to the manufacturer. His problem wasn't resolved because the manufacturer said that they dont deal with that kind of problems.
ReplyDeleteIn the tests i did OK, I only got wrong one question. The information was useful nevertheless. Regarding the second video, with the bike, It's about bureaucracy in offices where customers constantly need to fill forms in order to get their often simple problem fixed.
ReplyDeleteIn the movie it's about a man who has a problem with his bike and nobody treats him like they should.He has a broken bike and returns to the manufacturer to make a complaint.The manufacturer send him away,because they don't deal with kind of problems.The man remain with his broken bike.
ReplyDeleteThis movie its about a person who had a problem with his new bike. Like every people we went to the store to fix it but the store policy is to send him to the manufacturer and there is the same problem, nobody is interested to help him the person is angry, its obvious in his situation everybody should be, solving the problem in this matter we have to see the next movie. The good think in this movie is the accurate English language.
ReplyDeleteFunny story
ReplyDeleteThe story is about a customer , who bought a bike from a shop some time ago . The bike was coming apart and the customer took it back to the manufacturer . The manufacturer was sorry about it , and told the man to put on paper his complaint with the quarantee paper Even if the customer told the lady , that it was very dangerous , the lady interrupted him , starting a telephone call .
In this movie it's about a man who has a probleme with his new bike.He bought the bike six weeks before,but he can't use it because is broken.He returned to the manufacturer to make a complaint.The manufacturer advised him to return to the store because they can't help him,because they don't deal with such problems.
ReplyDeleteThe man remain with his bike broken because no one solved his problem.
In this movie is presented a man who bought a bike in past since 6 week ago , but he can't use it because is broken, the guy came to manufacturer to complain but ther was a lady who sends him back to the store but he tells her that he had already been there . A lady asked for the product's guarantee and she is suggesting him to write a complaint . After that they send him away and he remain with his broken bike.
ReplyDeleteIn this short movie is a man who six weeks ago bought a bike and wants to make a complaint about the fact that his bike it keeps coming apart. but the manufacturer send him to the store where he bought the bike.The man said that he was at the store but from there was sent to the manufacturer. manufacturer says to make a complaint in writing and enclose the warranty. buyer is still unhappy and manufacturer says to have patience, to find one person to handle it.
ReplyDeleteThis movie is about a man who bough a bike six weeks before, but he can't use it because it keep falling apart. He returns to the manufacturer to make a complaint, but the manufacturer send him to the store from where he bought the bike (a classic case of bureaucracy ) . The man said that he was at the store but they sent him to the manufacturer because is there problem . His problem wasn't resolved , and the poor man remain whit his bike broken .
ReplyDeleteI saw the film and it is about a man who had a broken Acme bike and tries to replace it . He sais he alredy stoped by the shop and they sent him to the manufacturer. The funny thing is that Acme is a fictional company who exists only in cartoons.
ReplyDeleteThis movie is about a man who has bought a bike six weeks before and he can't use it because it keep falling apart.He makes a complaint but the manufacturer send him to the store where he bought the bike.The man said he already was to the store and they sent him to the manufacturer.
ReplyDeleteAfter that he remain whit his bike broken and can't use it.
This video is about a naiv costumer who bought a bike which probably has a manufacturing defect. First he went to complain to the shop where he bought the bike but they sent him to the manufacturer. Our man, like an obedient and desperate child goes to the manufacturer and hopes that his bike will be replaced (he brings the broken bike with himself). He asks the secretary to help him but she advices him to make a written complaint and show the guarantee letter. Being unsatisfied by this answer, he gets a little angry and suggests to the secretary that she is not treating this problem as a serious matter. She picks up the phone to call somebody to deal with the costumer.
ReplyDeleteThis short movie is about a man who have bought a bike from a company named Acme,but it seems that he is having a problem with it.The bike keeps coming apart.It wasn't the first time when he bought an Acme bike,he had bought before but never got problems with them.
ReplyDeleteSo,he went to the shop where from he took the bike but they sent him to the manufacturer.The young lady told him to make a writing complainment and send it back toghether with the guarantee.
Finally,the poor man had nothing to do,so he got very angry and he left.
This movie is about a man who bought a defective bicycle that can not be used because it is used. When cycling to the manufacturer to file a complaint, was advised to go to the shop where he bike, because they can not be helped that there loc.Man going unsatisfied .
ReplyDeleteI saw the movie, it is about a man who bought a bike from a company and it damages after six weeks.The guy returns at the company from where he bought the bike trying to get it repaired or to gets another one new.The company send him to manufacturer.Gets there, the manufacturer asked him to wait until finds someone to solve his problem.Although the guy tries in away or another however he solves nothing.
ReplyDeleteIn the first test I had answered 7 questions out of 10 correctly, and in the second I got 8 from 10.
ReplyDeleteThe movie is about a man who bought a Acme bike and wants to make a complain because the bike it's keep falling apart. But the manufacturer send him to the store from where he bought the bike.The man says that he was there but they sent him to the manufacturer.The man remains with his problem unresolved and whit his bike broken.
The tests, I can say that were quite interesting...I tryied to see where are tey ending, but I had no luck becuase there are to many.
ReplyDeleteRelated to that short movie, there aren't to many things to say...the plot is about an old and very polite guy who had bought a bike six weeks ago from the Acme Bikes store and since than it keeps coming apart. The young secretary sends him to the shop from where he had bought, but it ,the old man repleys her that he already did that and that's how he ended here, at the manufacturer. Hearing this the secretary asks him to write a complain and send it with the guarantee.
The conclusion is that solving problems take time and that in each company there are certain people who have different resopnsabilitis. To my mind the secretary could't do more except taking in the complaint and and send it to the person who will solve it.
In the first test I had answered 8 questions out of 10 correctly,but in the second test I had answered at 9 questions correctly.
ReplyDeleteIt's a funny movie,but I don't think that it's real.It's about an unlucky man who bought a bike, a bike who it's damage.This poor man is walking from side to side for his problem of course without be solved
In this movie is an unpleasant customer who bought a bike six weeks ago, and he's angry because It's broken.
ReplyDeleteHe came here from the shop were He was instructed to go to the manufacturer.
He's asking the manufacturer polite what to do.
The answer is not suprising.
The manufacturer can't do anything, except if He brings in the guarantee papers.
The poor man reacts a little agressive after this sentence, He's talking a little bit louder..but He don't have choice.
This is an example of how the manufacterers and firms are making a simple man look like a stupid.
I had solved some of the tests and in most cases I answered correctly.
ReplyDeleteAbout the movie:it`s about a man who is upset beacause he bought a bike from Acme bikers and unfortunately it keeps coming apart.He was sent from a place to another but nobody solve his problem.He became angry and wants the problem solved.
Covaci Marian-Emil ECTS second year.
I saw the movie.It is about a man who bought a bike from a shop but he had a problem with it:the bike was broken in pieces and he was complaining about this problem to the manufacturer of that shop.He went to the shop where from he bought the bike but they sent him to the manufacturer.The young lady told him to make a writing complainment and send it back toghether with the guarantee.The man was very angry because his problem his problem hasn't been solved.
ReplyDeleteIn that movie is about a man who bought a bike and he wants to make complain because the bike it's keep falling apart. he came to manufacturer from where he bought the bike to repaired the bike.But the manufacturer send him to the store from where he bought the bike. The man says that he allready was there but they sent him here. The man remains with his bike broken and he solves nothing.
ReplyDelete